Is making a mistake so bad?

Everyone makes mistakes and we read in the press, almost daily, about mistakes that have been made by people in all walks of life (banking, health, education, families) etc. But all too often they are either covered up or the blame is afforded to someone other...

Why your attitude is everything

How high is your level of attitude awareness?  I ask this question as people generally don’t have a good handle on their attitude.  Learning to monitor your attitude and its impact on your work, performance, relationships and everyone around you is an important step towards achieving...

Is your performance management process fit for purpose?

Is it appraisal time in your organisation? The words 'performance appraisal' all too often strike fear into line managers and employees alike.  It is one of those tasks that is disliked and not always carried out effectively.  In the worst case scenario, performance appraisals end up...

Why do good bosses tune in to their people?

Robert Sutton, a Stanford University Professor writes - Know how to project power, since those you lead need to believe you have it for it to be effective.  Lock in your team’s loyalty and boldly defend their backs. Bosses matter to everyone they oversee.  They matter...